The ClientTrack platform is natively designed for today’s collaborative model of care. While many electronic health systems narrowly focus on one aspect of care, ClientTrack incorporates an advanced case management system, a patient engagement portal, and reporting and analytics. Information across the full spectrum of the social determinants of health is collected and tracked, leading to better-informed care decisions. Providers no longer have a limited view into their client’s condition. Information collected from any point of care is available to all authorized users.

ClientTrack is ideal for cross-discipline programs, such as housing for health and whole-person care programs that combine aspects of housing, primary medical care, behavioral health, and case management. ClientTrack enables users to create their own unique forms, workflows, and data collection requirements. This allows administrators to tailor the software to fit the specific needs of innovative programs that include information intake on housing, employment, education, medical health, behavioral health, family needs, and a variety of other assessment areas.

In order to incorporate the social determinants of health into healthcare decisions, the information must be readily available. ClientTrack places critical information in the hands of all care providers through a shared platform that combines elements of case management and healthcare delivery. The ClientTrack Online Portal enables clients to report progress updates through the portal with providers and care coordinators who are reviewing the updates and collaborating on next steps.

Case Management Suite

ClientTrack Case Management provides the tools required to manage patient care with multiple agencies across the care continuum. It’s easy workflow and customizable tools simplify tasks and enable case workers and care coordinators identify clients in need of care, assess their needs, develop a customized care plan, and monitor results and outcomes.

ClientTrack Toolset

While ClientTrack solutions include a rich feature-set already designed for most health and human service organizations, in order for organizations to maximize success, it is critical to take into account the unique operation, funding sources, program logic models, and reporting needs of each organization. The ClientTrack Data Management Tools enable organizations with trained technical users to modify the application interface to meet their specific needs, including creating/managing data collection forms, data elements, data structures, business rules, and workflows.

Product Architecture

The technological infrastructure that underpins ClientTrack is as impressive as the software itself. We’ve worked hard to create a technology platform that meets the toughest requirements of today’s high-demand workplaces. Though often operating behind the scenes, these key technologies are vital to delivering the ClientTrack experience

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