Health and human services constitutes a complex system of programs aimed at improving the well-being of individuals and communities. For more than 20 years, Eccovia Solutions has played a critical role in helping community and government organizations across the country track, manage, and report on care for high-need individuals. Our in-depth knowledge of the complex requirements for health and human services has enabled us to link primary care, behavioral health, and social services to incorporate the social determinants of health into a Comprehensive Health Record and coordinate a seamless journey for individuals.

With the convergence of health and human services, providers are grappling to make the transition from episodic treatment to value-based programs where they are rewarded for keeping people healthy. Eccovia Solutions is uniquely positioned to help accountable care organizations and other types of providers within a community health neighborhood to build an infrastructure that includes flexible technology and strong business processes.

ClientTrack Community Care Coordination Platform

ClientTrack, a leading community care coordination platform, supports whole-person care-tracking, monitoring, and reporting. The platform enables timely and appropriate access to care for members of a community health neighborhood. ClientTrack includes advanced case management, business process and workflow automation, engagement portals, ad-hoc and pre-built reports, and data management tools.

ClientTrack is ideal for provider collaboration, such as housing for health and whole-person care programs that combine aspects of primary care, behavioral health, and case management. Eccovia Solutions serves over 1,000 clients across the care continuum, including:

  • Medicaid ACOs
  • Behavioral Health
  • Housing/Homeless Services
  • Home and Community-Based Services
  • Long-Term Supports and Services
  • Intellectual and Developmental Disabilities
  • Prisoner Reentry
  • Youth and Family Services
  • Other community-based providers

Advanced Professional Services

We are proud to play a key role in driving success for our clients. Our knowledgeable Advanced Professional Services team partners with you to optimize your system with best practice workflows and processes, design and implement quality solutions, and introduce flexible and scalable architecture to help your organization continuously adapt and grow.

Technical Support

We know our clients depend on the availability and performance of ClientTrack. We provide secure, compliant cloud hosting support with an array of tailored options. We delivery. We offer multi-tiered support services that give you the flexibility to select the plan that best meets your needs. All support tiers include standard Service Level Agreements. Premium packages are available for clients who need require extended support.

To learn more about how your organization can benefit from partnering with Eccovia Solutions and our leading ClientTrack Community Care Coordination platform, visit www.eccoviasolutions.com or call 888.449.6328 to speak with one of our experienced solution experts.

 

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