Learn More About Our Professional Services

  • Technical Support

    Technical Support is automatically included with each ClientTrack implementation. Clients have a direct link to the support team for issues via an integrated ClientTrack Issues System and a toll-free line.

  • Solution Enhancements

    Eccovia Solutions is continually striving to improve the quality and effectiveness of our solutions. Advanced Technical Support offers significantly higher level of service over basic support and includes Solution enhancements.

Testimonials

  • AIDS Foundation of Chicago

    We have used ClientTrack for over 5 years as our primary data solution for many of our Supportive Housing, Rental Assistance, and Case Management programs. ClientTrack is our preferred software.

  • AIDS Volunteers

    Our reports used to take between 40-80 hours of hand calculation each month. Today, it took me one-and-a-half hours. Amazing! Much thanks to you and your team for helping us out.

  • City of Spokane

    I’ve used many different HMIS solutions and ClientTrack is, by far, the best. It’s not just the intuitive interface or powerful analytic tools that make it such a superior product, but the exceptional customer service that is provided on a daily basis.

  • Ford Street Project

    As a case manager, and also a Substance Abuse Counselor, I wear many hats at my agency. I use ClientTrack every day to aid with my case management services. It's a great tool that allows me to provide wrap-around services to maximize the support system a client needs to succeed.

  • Hopelink

    I have been thankful on many occasions for ClientTrack, when I have been out ill or have been unable to get to an office for some reason. ClientTrack enables my supervisor to find contact information for the clients I work with so that she can check in with them when I am unable to do so.

  • Marriott Foundation for People with Disabilities

    We had been using a cobbled together internal database for years. ClientTrack offered an off-the-shelf product which met most of our needs and we were able to personalize the system to meet the rest.