People are frequently uncomfortable with change, leading them to resist and oppose it. Do any of these situations sound familiar?
These situations can be big road blocks when implementing new technology in your organization. Industry wide, many software implementations failures are a direct result of staff not accepting the new solution. But what can you do to smoothly guide people through a big technology change and create lasting success?
Change management is the process, tools, and techniques to manage the people-side of technology implementations in order to achieve the desired outcome. Change Management helps you overcome organizational hurdles and guides staff through the personal transitions that come with a change in technology. Some of the requirements for successful Change Management include:
To achieve the benefits of efficiency, collaboration, compliance, and outcomes, staff must actively use Eccovia Solution’s ClientTrack system. We understand the leadership and management challenges organizations face during software transitions. Eccovia Solutions follows best practices for change management to alleviate the fears and stress, involve staff in the process, and guide your team through a successful software implementation.
Change management is an investment in your staff to realize the value of Eccovia Solution’s ClientTrack software. We’ve partnered with our clients to work through change related issues many times, including:
Eccovia Solutions offers three Change Management levels to fit your situation: Self-directing, Coaching, and Consulting.
The Change Initiatives Manager will partner with staff at your organization to effectively use our unique change management toolkit. The toolkit provides both change leadership and management guidance, as well as references and activities that will help prepare your team:
The Change Initiatives Manager will schedule virtual discussions and follow up with your team during the implementation to ensure success. After implementation, the toolkit will become a useful reference for your team for future changes within the organization.
Coaching is an active learning approach. The Change Initiatives Manager will guide an individual member of your team to apply the leadership and management skills discussed in the toolkit. Our methods follow coaching industry best practices to highly engage staff in learning through active listening, brainstorming, goal setting and evaluating success.
Change Management Consulting provides your organization with an assigned Change Initiatives Manager to walk with you through each step of the implementation process. Level 3 includes: