Domestic Violence

Domestic Violence

Domestic violence and sexual assault organizations need a dependable case management system that won’t let them down. When you’re on the front lines of a crisis situation, the last thing you want to worry about is struggling with your case management system.

Client Intake and Assessment

Worker helping woman with crisis assistanceClientTrack case management delivers an easy-to-use, streamlined process for client intake and assessment. The workflows are customizable to fit your individual needs and capture only the information that’s needed, when it’s needed. Multiple data quality checks ensure information is captured correctly the first time, helping to prevent re-entry and manual corrections later. Plus, intelligent workflows ask only the necessary questions and adapt based on answers given, helping to save time on client intake and assessment.

ClientTrack gives caseworkers a comprehensive set of assessment tools such as safety plans (with action steps and safe contact lists), needs assessment (to analyze housing, employment, child care, or other needs), domestic violence assessment (current and past incidents, safety concerns, trafficking), education assessments (for both adults and children), employment assessments, and family services needs.

SAFE Solution

For sexual assault cases, ClientTrack’s Sexual Assault Forensic Examination (SAFE) solution helps sexual assault examiners to conduct an exam, record examination findings, conduct a drug and pregnancy evaluation, identify treatment and testing referrals, track medications, and establish a legally-permissable encounter record.

  • Pre-defined case management tools and workflows — Choose from a library of the most commonly used standardized assessment tools or create your own customized assessments
  • Hotline calls workflow – A standard, easy-to-use set of data collection steps for hotline calls that capture information about the call, caller, incident prompting the call, actions (information, services, referral), and outcome of the call.
  • Easy-to-navigate screens and workflows that simplify data collection and case management
  • Pre-built library of reports, including VOCA, Emergency Shelter Grant (ESG), and other compliance reports.
  • Privacy and Security – ClientTrack has strong HIPAA and 42 CFR Part 2 Compliance safeguards with built-in security controls and multiple levels of access that protect patient data even among caseworkers within the same department
  • Data Explorer and reporting –Data Explorer is a drag-and-drop query-builder that gives you instantaneous answers to pressing questions. ClientTrack’s reporting module provides formatted reports and graphs that give deep insight into your organization’s programs and outcomes


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Case Management Suite

Our comprehensive Case Management Suite is built for the unique needs of Health and Human Service organizations.

Mobile Integration

ClientTrack case management runs natively as a fully functioning software in all mobile browsers.


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