How to Seek Support

  • Submit A Ticket

    Click “Help” in your ClientTrack software environment.
    Click “Help” in your ClientTrack environment to submit an issue 24 hours a day, 7 days a week. A support engineer will contact you as soon as possible.


  • Call Us


    ClientTrack administration users can reach our support engineers for emergency issues. Our help desk operates Monday – Friday with extended business hours (7am – 6pm MST) to serve customers across the nation.

    If you are not an administrator please submit an internal ticket.

Related Links

  • Case Management Suite

    ClientTrack Case Management provides the tools required to manage patient care with multiple agencies across the care continuum. It’s easy workflow and customizable tools simplify tasks and enable case workers and care coordinators identify clients in need of care, assess their needs, develop a customized care plan, and monitor results and outcomes.

  • Services

    Eccovia Solutions is focused on providing a wide range of services to drive your organization's success.

  • Careers

    We look for talented individuals who share our love for making a difference.